Top 6 Ways to Fix Unknown USB Device (Device Descriptor Request Failed)

Universal Serial Bus or USB is a device we are very familiar with, which is used to transfer data from one device to another device. They are convenient to use. But a Device descriptor request failed is the error shows on your screen when you attach USB drive to your system. When this error occurred message like “USB device not recognized device descriptor request failed.” Not only this but when you try to connect your controller, you will get a message like “device descriptor request failed Xbox one controller” error. This is also part of this.

Causes for Device Descriptor Request Failed

Here we are listing some reasons why this error occur:

  1. Using an outdated version of drivers.
  2. The problem with Motherboard of the system.
  3. Error with some software or hardware component.
  4. using of unstable or corrupt USB controllers.

If you are also facing this issue and don’t know how to fix this, don’t worry just keep reading. In this article, we explain a couple of fixes that will for sure help you in removing this error from your system.

Fix Unknown USB Device or Device Descriptor Request Failed Error in Windows

“USB device not recognized device descriptor request failed.”

These are some quick and simple fixes that helped many users. You can try any of them.

Fix 1 – By Disabling Fast Start-up

If restarting your system didn’t work for you then don’t worry we have many other rescues for you and disabling fast start-up is one of them. Fast start-up is a combination of hibernate and shut down features. It helps your system to start fast. Sometimes USB device not recognized device descriptor request failed error can also arise because of this. So, you can disable this feature by following given steps:

Step 1: Hold Windows key + r to open Run Command

Device Descriptor Request Failed

Step 2: Type “Control” and hit OK button.

unknown usb device

Step 3: Locate Power options in control panel, click on it to open it.

 

power options

Step 4: In the left side of the panel, you will see an option Choose what the power buttons do, select this.

device descriptor failed

Step 5: Now click – “Change settings that are currently unavailable”.

device descriptor request failed windows 10

Step 6: Now unCheck the box of Turn on fast startup (recommended), which you will find under Shutdown settings. And Click on Save changes button, to save all the modifications you have made.

usb device descriptor

Step 7: Restart your system.

After restarting your system check, device descriptor request failed error is solved or not.

Also Read: Fix windows update stuck Issue

Fix 2 – By Changing USB Selective Suspend Settings

If the above methods did not work for you, then don’t worry we have another rescue for you. You can change the USB selective suspend settings to solve device descriptor request failed error. For changing the settings follow the given steps:

Step 1: On the battery icon of your system do a right click.

usb device not recognized device descriptor request failed

Step 2: From that list select Power Options.

Step 3: From the power options window click on Change Plan Settings.

android device descriptor request failed

Step 4: Now select “Change advanced power settings” option.

unknown usb device descriptor request failed

Step 5: From that long list locate USB settings and expand it.

unknown usb device descriptor failed

Step 6: Now click on USB selective suspend setting to expand it.

Step 7: Now click on “On battery” options drop down menu and select Disabled.

USB selective suspend setting

Step 8: Do the same with plugged in option.

A request for the usb device descriptor failed windows 10

 

Step 9: Click on Apply button to apply all the changes.

Step 10: Click on Ok button to save all the changes and close all the tabs.

After closing all the tabs connect your USB drive to your system and you will see USB device not recognized device descriptor request failed error is solved or not?

Fix 3 – By Removing Power Supply

Sometimes errors are occurred just by small issues. The device descriptor request failed error can be easily solved just by removing the power supply from your system.

  1. Turn off the power supply switch and remove the power supply source from your system.
  2. After that restart your system and now connect your USB driver to the system.
  3. When the USB driver connected to your system, you can plug in the power supply to your system.

This is the easiest step you can take to remove this USB device not recognised device descriptor request failed error.

Fix 4 – By Uninstalling All the Unknown USB Drivers

The problem of unknown USB device descriptor request failed Bluetooth still not solved??  Or you are worried about unknown USB device windows 7 error! Then the problem may be occurring because of the Unknown USB drivers installed on your system. To solve this error, you need to uninstall them. To uninstall them follow the steps:

Step 1: Open Run dialogue box on your device.

Step 2: In the Run dialogue box type “devmgmt.msc”, and click on OK button.

devmgmt.msc

Step 3: Now click on Universal Serial Bus controller’s option to expand it.

Fix device descriptor request failed

Step 4: Attach your device to a system which is not recognised.

Step 5: After connecting the device, you will see in the Universal serial bus controller list, unknown USB device (Port reset failed) option with a yellow sign on it.

Step 6: Now to uninstall this, right-click on it and select Uninstall option.

usb device descriptor request failed

Step 7: After the uninstallation process completed, restart your system.

After restarting your system connect your device to the system and see the unknown USB device Windows 7 error is gone and now you can do you work without any issue.

Fix 5 – By Updating Generic USB Hub

Step 1: Press Windows key + X and choose Device manager.

 

Step 2: In the Device Manager list locate Universal Serial Bus controllers. Now right click on Generic USB Hub option. After that Select Update Driver Software option.

usb device descriptor failed windows 10

Step 3: Select Browse my computer for driver software option from that window.

unknown usb device descriptor request failed fix

Step 4:  A Window appears like below. Then click on Let me pick from a list of drivers on my computer option.

Fix device descriptor request failed usb

Step 5: Then the following window appears, Now select Generic USB hub and click on Next button.

Generic USB Hub update

Step 6: After finishing all the changes click on close.

Step 7: Similarly do all the mentioned steps above if in case you find any other Generic USB hub.

If still the problem persist then you can try the other fixes.

Fix 6 – By Using Troubleshooter

The error unknown USB device descriptor request failed Bluetooth can be solved easily with troubleshooting. Troubleshooter is used to finding and fixing hardware and devices related problems.

To use Troubleshooter on your device follow the below steps:

Step 1: Open Control panel.

Step 2: Locate Troubleshooter, you can easily find it by typing “Troubleshooter” in the search bar.

device descriptor request failed windows 10 fix

Step 3: Now under the heading Hardware and Sound and select configure a device option.

Troubleshoot usb device not recognised windows 10

Step 4: Now Fix USB Device Not Recognised.

Step 5: After the troubleshooting process complete, it will show you problem if there is any.

Step 6: If it shows any problem, then fix it.

After fixing all the problems restart your system, now check if the unknown USB device Windows 10 error is gone or not.

That is all about device descriptor request failed error. We hope all the above-given methods helped you and now you learn how to deal with this error. If you have any query regarding any of the methods feel free to ask.

Thanks for reading!!

Top 6 Ways to Fix Unknown USB Device (Device Descriptor Request Failed)
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