Universal Serial Bus or USB is a device we are very familiar with, which is used to transfer data from one device to another device. They are convenient to use. But a Device descriptor request failed is the error shows on your screen when you attach USB drive to your system. When this error occurred message like “USB device not recognised device descriptor request failed.” Not only this but when you try to connect your controller, you will get a message like “device descriptor request failed Xbox one controller” error. This is also part of this.
- 1 Fix device descriptor request failed in Windows
Causes for Device Descriptor Request Failed
Here we are listing some reasons why this error occur:
- Using an outdated version of drivers.
- The problem with Motherboard of the system.
- Error with some software or hardware component.
- using of unstable or corrupt USB controllers.
If you are also facing this issue and don’t know how to fix this, don’t worry just keep reading. In this article, we explain a couple of fixes that will for sure help you in removing this error from your system.
Fix device descriptor request failed in Windows
These are some quick and simple fixes that helped many users. You can try any if them.
Fix 1 – By Disabling Fast Start-up
If restarting your system didn’t work for you then don’t worry we have many other rescues for you and disabling fast start-up is one of them. Fast start-up is a combination of hibernate and shut down features. It helps your system to start fast. Sometimes USB device not recognised device descriptor request failed error can also arise because of this. So, you can disable this feature by following given steps:
Step 1: Open Run dialogue box on your system. You can also open it by using shortcut pressing Windows key + R key.
Step 2: In the Run dialogue box type “Control,” and hit Ok button.
Step 3: Locate Power options in control panel, click on it to open it.
Step 4: In the left side of the panel, you will see an option Choose what the power buttons do, select this.
Step 5: Now click – “Change settings that are currently unavailable”.
Step 6: Now unCheck the box of Turn on fast startup (recommended), which you will find under Shutdown settings. And Click on Save changes button, to save all the modifications you have made.
Step 7: Restart your system.
After restarting your system check, device descriptor request failed error is solved or not.
Also Read: Fix windows update stuck Issue
Fix 2 – By Changing USB Selective Suspend Settings
If the above methods did not work for you, then don’t worry we have another rescue for you. You can change the USB selective suspend settings to solve device descriptor request failed error. For changing the settings follow the given steps:
Step 1: On the battery icon of your system do a right click.
Step 2: From that list select Power Options.
Step 3: From the power options window click on Change Plan Settings.
Step 4: Now select “Change advanced power settings” option.
Step 5: From that long list locate USB settings and expand it.
Step 6: Now click on USB selective suspend setting to expand it.
Step 7: Now click on “On battery” options drop down menu and select Disabled.
Step 8: Do the same with plugged in option.
Step 9: Click on Apply button to apply all the changes.
Step 10: Click on Ok button to save all the changes and close all the tabs.
After closing all the tabs connect your USB drive to your system and you will see USB device not recognized device descriptor request failed error is solved or not?
Fix 3 – By Removing Power Supply
Sometimes errors are occurred just by small issues. The device descriptor request failed error can be easily solved just by removing the power supply from your system.
- Turn off the power supply switch and remove the power supply source from your system.
- After that restart your system and now connect your USB driver to the system.
- When the USB driver connected to your system, you can plug in the power supply to your system.
This is the easiest step you can take to remove this USB device not recognised device descriptor request failed error.
Fix 4 – By Uninstalling All the Unknown USB Drivers
The problem of unknown USB device descriptor request failed Bluetooth still not solved?? Or you are worried about unknown USB device windows 7 error! Then the problem may be occurring because of the Unknown USB drivers installed on your system. To solve this error, you need to uninstall them. To uninstall them follow the steps:
Step 1: Open Run dialogue box on your device.
Step 2: In the Run dialogue box type “devmgmt.msc”, and click on OK button.
Step 3: Now click on Universal Serial Bus controller’s option to expand it.
Step 4: Attach your device to a system which is not recognised.
Step 5: After connecting the device, you will see in the Universal serial bus controller list, unknown USB device (Port reset failed) option with a yellow sign on it.
Step 6: Now to uninstall this, right-click on it and select Uninstall option.
Step 7: After the uninstallation process completed, restart your system.
After restarting your system connect your device to the system and see the unknown USB device Windows 7 error is gone and now you can do you work without any issue.
Fix 5 – By Updating Generic USB Hub
Step 1: Open the Device Manager on your system. (You can also open it by typing “devmgmt.msc” command on the Run dialogue box).
Step 2: In the Device Manager list locate Universal Serial Bus controllers. Now right click on Generic USB Hub option. After that Select Update Driver Software option.
Step 3: Select Browse my computer for driver software option from that window.
Step 4: A Window appears like below. Then click on Let me pick from a list of drivers on my computer option.
Step 5: Then the following window appears, Now select Generic USB hub and click on Next button.
Step 6: After finishing all the changes click on close.
Step 7: Similarly do all the mentioned steps above if in case you find any other Generic USB hub.
If still the problem persist then you can try the other fixes.
Fix 6 – By Using Troubleshooter
The error unknown USB device descriptor request failed Bluetooth can be solved easily with troubleshooting. Troubleshooter is used to finding and fixing hardware and devices related problems.
To use Troubleshooter on your device follow the below steps:
Step 1: Open Control panel on your PC.
Step 2: Locate Troubleshooter, you can easily find it by typing “Troubleshooter” in the search bar.
Step 3: Now under the heading Hardware and Sound and select configure a device option.
Step 4: Now Fix USB Device Not Recognised.
Step 5: After the troubleshooting process complete, it will show you problem if there is any.
Step 6: If it shows any problem, then fix it.
After fixing all the problems restart your system, now check if the unknown USB device Windows 10 error is gone or not.
That is all about device descriptor request failed error. We hope all the above-given methods helped you and now you learn how to deal with this error. If you have any query regarding any of the methods feel free to ask.
Thanks for reading!!